Just Cloud Sucks!

You are looking for a cloud backup service, you read a few review websites and they all rave about this service called Just Cloud. The price looks ok so you decide to sign up and try it out. You try it for a day or two and think it is ok and they offered you a sweet deal in an email to sign up so you do. After you pay them you realize that the sweet deal you got might not have been as sweet as you thought.

When you installed the service you let it just use the defaults thinking that would be fine. Little did you know that the service does not backup files over a certain size. After your hard drive dies you discover that most of your photos, music and video were all over that size limit and none of them were saved.

There are tons of stories on the Internet of people being ripped off by Just Cloud or one of the other services that JDI Backup runs. MyPCBackup, Zip Cloud and Backup Genie are all the same service and the truth is they all SUCK! If you were taken advantage of by one of these services here is your chance to tell the world. Write your review of Just Cloud on our review page or drop us a note where you wrote your review so we can feature it here.

Remember tell the world that Just Cloud SUCKS!

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by Mo on Just Cloud
Just Crap

I have been with just cloud now for 2 years and recently an issue with my files on my computer, so I decided to restore my files from Just Cloud. Well..... after 8 email with them and a remote desktop connection with one of their tec guys, I am no further getting my files back, it is now coming on two months. It appears you can download a hand full of files at a time but not large folders. So this could take you months to do if you want to restore large amounts.!!!!

Typical email from them!!!
Hi ???????,

I apologise for the inconvenience caused to you.

As discussed during the screen share session I am referring this ticket to our development team.

They will investigate this issue and we will reply to this ticket as soon as we receive an update from them.
In certain instances, an immediate fix cannot be provided. Rest assured that this will be resolved as soon as possible, though.

Please do not submit multiple tickets in the meanwhile as this will delay the response to this ticket.
We thank you for your patience and apologise for the inconvenience.

Kind regards,
Amy Byrd
Customer Service Representative,
Just Cloud

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